“Ruben has provided service to us before, and I am always delighted to see him again. He is always precisely on time and immediately goes to work; his work is performed quietly, swiftly, but in such detail that I find him amazing. After finishing, he reports his actions and findings in scrupulous detail and with workable recommendations – if an opinion on some comment is requested he will readily discuss his thoughts objectively and with supporting facts such that one clearly appreciates his point of view. He is meticulous about cleanliness, from shoe covers and work area to final departure. Personally, he is a true gentleman, soft-spoken, quite literate and possesed with a subtle but delightfully dry sense of humor. When Ruben appears at my door to address whatever is my need, I immediately relax and know I have got the best person possible to help me. He instills total confidence in the outcome, speaks truth about whatever he finds, and is a pleasure to know.”
- Ken M.