Reviews
“Ruben over did a nice job. He is knowledgable and listens to my observations and answers my questions politely. That's very important!, cool! I however have a little "constructive criticism". He has been here three times (at least). He has lost screws to covers 2 of three times. I found the missing screw this time in the carpet. He needs a method for handling disassembled parts. Example, a wrist magnet for small things. Second, he does not clean up after himself. I found old electrical tape, old splice butts, etc. everywhere. Lastly, I had placed protective split tubing around the thermistor wire. He did not tuck the tubing back into plastic cover housing or reinstall mouse/snake keep-out mesh. If he does not understand something he should ask owner for details. Instead, he took the easier route and did not re-tuck tubing and threw the snake mesh away on the ground. Overall, he did a good job! But little things add up. Please use this feedback for improvement and teaching. Dave”
“The tech was on time as promised. The maintenance was thorough and explained well. We’ve been highly satisfied with all of the staff at Kappler. Highly recommend.”
“Arrived on time, he was very thorough, explained his maintenance steps, cleaned up the work areas, tested the AC system to ensure it was fully operational to manufacturers specifications. Excellent technician and company. Thank you.”
“The technician, Steven ,was knowledgeable and professional. He was polite and completed the work necessary's for the maintenance job.”
“The entire crew from Bek, Alec, and Brian were all great. Brian worked extra hard to drill through 2 layers os siding, one being thick wood. They were efficient and took care of every concern I had, including dealing with the outside condensation. Five star review for sure!!”
“Excellent experience. Arrived on time. Travis quickly determined the problem and corrected it.
No nonsense no upselling.
Would highly recommend!”
“As always Kappler does a great job in keeping my heating and cooling system running a 5 Stars. Thank you so much, we are now ready for summer.”
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Call us at 720-513-6481!