Testimonials – Air Conditioning Articles
“Travis is always super friendly and helpful!”
Continue Reading“Excellent service! Showed up on time – communicated options – quick resolution.”
Continue Reading“I called in the morning and the tech was at my house a few hours later. Travis was very thorough and he explained everything he was doing as well as the cost. Because of the repairs completed by Travis, the AC now works perfectly.”
Continue Reading“Very thorough. Knowledgeable. Punctual. Professional.”
Continue Reading“We’ve used Kapler in the past and it was time to have our AC checked. Travis was very thorough and explained everything he was doing. While he offered additional services he let us know the necessity of those services. All-in-all, a very good job.”
Continue Reading“Kappler is always reliable, pleasant and professional!”
Continue Reading“Travis was great. On time and great customer service.”
Continue Reading“The tech arrived promptly at the early end of the window. He explained exactly what he was going to do and how he was going to do it. He was efficient in his actions and had our system checked out and our filters cleaned pretty quickly. He at all times observed customary practices in keeping…
Continue Reading“Kimm was very knowledgeable and provided professional assistance.”
Continue Reading“Pleasure to work with–most helpful!!”
Continue Reading“Very pleased with the service!!”
Continue Reading“Kappler Mechanical has maintained my Trane system for many years. I have had great service with them and especially with their service rep, Ulises. I know if I have a problem they will work to figure it out and make the necessary repairs. Great company with excellent technicians.”
Continue Reading“Travis was terrific-efficient, thorough and overall, a nice guy!”
Continue Reading“On time. Very Professional. Resolved the problem with my A/C unit.”
Continue Reading“Travis and Michael did an excellent job doing annual service of air conditioner. They were professional, friendly and respectful wearing shoe coverings in the house. We have always had excellent experiences using Kappler!”
Continue Reading“I was experiencing a problem with water accumulating in the sheet metal pan that my furnace sits in. I contacted the Kappler office and asked when I could have a technician come out to diagnose my problem. Much to my delight a trained technician was able to come out the same day and evaluate and…
Continue Reading“He was detailed, knowledgeable and professional. He is an asset to your organization.”
Continue Reading“Travis did a great job!”
Continue Reading“Travis was very punctual and courteous. He completed the work efficiently and without issue.”
Continue Reading“As always, your techs are polite and courteous. A great company to have do your service.”
Continue Reading“The serviceman was very courteous and explained everything in detail.”
Continue Reading“I was very happy.”
Continue Reading“Nick has been out before. As always with all of Kappler’s technicians – helpful, patient, personable, knowledgeable, efficient and tolerant of all my distractingly naive questions.”
Continue Reading“Outstanding customer service as always!! Nick Bullock is doing a great job for you guys!! He fully explains everything he has checked out on the HVAC system. Give this young man a raise, he makes you look GOOD!! I will request him by name for my next for my next Preventative Maintenance appointment.”
Continue Reading“Ulysses F. did a great job as always. We always request him and trust him.”
Continue Reading“I appreciate the thorough service and how well the ways to keep our A/C running efficiently were explained. Thanks!”
Continue Reading“Travis is an excellent technician. He is very courteous and completed the biannual maintenance quickly. I love having Kappler take care of our Trane furnace/AC that they installed for us a few years ago. I never need to worry about it anymore, they keep it running like brand new. We have the silver plan and…
Continue Reading“Technician arrived early, went straight to work, wasn’t bothered by the rain, made all the system checks he needed. Good job.”
Continue Reading“Travis was great; showed on time, called 15 minutes before arrival. Pleasant and professional. Clearly explained exactly what he was going to do, and a couple very minor items that needed fixing. Left the work area clean, turned off the lights when he was done. He represents Kappler very well.”
Continue Reading“Nick is fabulous! This is the third time he’s been the technician for our routine Comfort Club check-up. He’s knowledgeable and explains things clearly. Kappler is a great company and would highly recommend them!”
Continue Reading“It was our first time using Kappler to upgrade our old A/C and furnace, and I can confidently say that we’ll be returning customers. Their quote provided the best value compared to the others, and they were professional and courteous at every step. We are very happy with the new system so far!”
Continue Reading“Kappler is on top of their game! Best technician, equipment, knowledge, integrity, and honesty. I bought a service contract as well. I now have peace of mind! Thank you!”
Continue Reading“Kim took an exceptional amount of time to explain to us the many options available through your company. She was very friendly and knowledgeable. We appreciate the promptness of the estimate appointment and how quickly the estimate arrived.”
Continue Reading“We were so impressed with the quality of work and competency of the crew. It was a big job to complete in one day and they brought in the “man power” to get it done, and completed correctly. I roamed the house after they left and wouldn’t have known they’d been there if I hadn’t…
Continue Reading“Always receive the best service from the Kappler team.”
Continue Reading“Brent did an estimate for me. He is a very knowledgable home HVAC person. Engaging individual that inspired confidence with no BS. Good listener as well which is very important.”
Continue Reading“Brent was absolutely outstanding!! Truly haven’t ever had a home repair that went so smoothly when I was anticipating the worst. Because of him we will never use anyone else but Kappler Mechanical. Can’t recommend enough!”
Continue Reading“Nick was excellent! He kept me aware of his trouble shooting efforts and the steps he took to make sure the heat would be working ahead of the upcoming snow storm. I really appreciated his professionalism and thoroughness. Would recommend to anyone.”
Continue Reading“Kappler is a first-class service. The technicians were friendly, knowledgeable, and professional. Everything went according to plan and they did an excellent job. Highly recommend!”
Continue Reading“Josh is always a pleasure to work with. Professional, efficient, and informative. Highly recommend!”
Continue Reading“Great customer service and very professional.”
Continue Reading“Josh and his trainee were very professional”
Continue Reading“Ulises is always on time and extremely professional. I had an issue with my AC unit and he diagnosed and fixed it, much to my relief on these hot days. I only trust Kappler to maintain my system because of their outstanding customer service.”
Continue Reading“Brent was on time, very informative and professional. He gave us 4 options to choose from before he left the house.”
Continue Reading“Ulises did a great job servicing our system as have all the technicians that work for Kappler Mechanical. I would recommend your company to anyone.”
Continue Reading“As always Josh is very helpful, capable and personable. It makes me happy when I see him show up at the door.”
Continue Reading“Josh was very polite and helpful. Not only did I have an issue with my AC, I had a leak in my plumbing that he found. He explained my options for my AC and recommended a plumbing company. I really appreciate him going above and beyond.”
Continue Reading“Thanks, Josh.”
Continue Reading“Very professional. Explained in detail.”
Continue Reading“I called in the AM because our air conditioning was not working. Josh was out within an hour, diagnosed the problem and made the repair. Great service as always!”
Continue Reading“Thank you Josh for your help today, thanks for all the info on what to keep an eye on too. Thanks to all of Kappler Mechanical for your super fast service today, super fast like within an hour of when we called fast. Very much appreciated!”
Continue Reading“Our visit with Brent Monnin this morning went very well and we ordered a mini split system from Kappler.”
Continue Reading“I always appreciate the honest service Kappler provides. They do a great job and never oversell or get pushy. Ulises did a fantastic job today and was super easy to work with.”
Continue Reading“Called in the morning about a problem with our A/C unit and by early-afternoon we had a friendly and helpful technician out to take a look and address the issue.”
Continue Reading“We found Ulises to be a great serviceman. He called to let us know that he was on his way and arrived on time. He was friendly and took his time explaining the problem. We would recommend him to anyone!”
Continue Reading“Josh is exceptional. He is professional, knowledgeable and informative. He looked at my Air Conditioner and advised what could have happen and then explained very thoroughly what would make the unit more efficient. I have another appointment in October for a new filter unit. While he was at my home the basement window well flooded,…
Continue Reading“Ulises Felipe was great, very knowledgeable and was great with communication.”
Continue Reading“Always a great job. Knowledgeable and friendly technicians. Fast, easy, but thorough service.”
Continue Reading“You guys are wonderful. The whole crew was perfect and Alec could not have been more helpful. Thank you again for the great job!”
Continue Reading“Josh was great to work with.”
Continue Reading“The technician showed up on time and repaired the issue with our Air Conditioner quickly. He was very friendly and helpful and did a great job!”
Continue Reading“Today, Nick Bullock came to our home to do the six-month service on both of our HVAC systems. We are strong believers in preventative maintenance and are members of the Kappler Comfort Club. Nick is a personable, and thoughtful professional who is skilled and efficient in his work. He is yet another example of the…
Continue Reading“The condensation drain on our AC plugged up. Kappler had Ulise out to repair it quickly. He did a great job and gave us some great tips to prevent the problem going forward.”
Continue Reading“Very helpful.”
Continue Reading“Justin spent a lot of time diagnosing and addressing all of my concerns. I felt that he truly heard me. I can tell that he is extremely knowledgeable and that gives me peace of mind that my AC issues were correctly addressed and fixed.”
Continue Reading“Very knowledgeable. Explained things thoroughly & gave us several tips to improve or prevent future problems, like rinsing the AC unit in late spring.”
Continue Reading“Josh was amazing! He gave us good information and we are impressed by his skill and knowledge.”
Continue Reading“Nick was fantastic. He was on time, efficient, knowledgeable and courteous. Excellent service and experience.”
Continue Reading“Service was # 1. Nick was very through and explained things very well. A pleasure watching him do his thing. Great that he was dog friendly also. Would recommend and will recommend you guys to others.”
Continue Reading“Josh did a great job! He clearly knew what he was doing and he got me up and running less than an hour. I look forward to working with him again.”
Continue Reading“Great service. Very professional. Explained everything clearly.”
Continue Reading“The Kappler crew was on time as usual and called before arrival. They quickly assessed the problem made the repair and made the cost clear prior to billing. I appreciate their response and professionalism. Kappler is always my first call.”
Continue Reading“They were fantastic! Kind, helpful, on time, thorough.”
Continue Reading“Very friendly.”
Continue Reading“He was wonderful! Great ideas to fix my problems!”
Continue Reading“Great experience! The crew was knowledgeable, professional and very polite. We will certainly call them again.”
Continue Reading“Ulises was great. I was unable to be there for the appointment but he worked with me over the phone (my ‘adult’ son was home) and explained everything he did and was doing. He was really thorough and very polite. I was super stressed about what might be wrong with my 28 year old system…
Continue Reading“Nick was terrific. He was professional, courteous, and informative. I appreciate the work and specs being explained to me in a way that I can understand.”
Continue Reading“Nick did a fabulous job!”
Continue Reading“Always helpful, courteous and prompt.”
Continue Reading“Very professional! Great service!”
Continue Reading“As always Kappler has been wonderful. They have helped with my parents and our own air conditioner and furnace. Every time they come, it has been a great experience. They take their time, always thorough and precise. They make sure at the end that they explain all that they have done on the service call.…
Continue Reading“My air conditioner went out in 90 to 100 degree weather. Called Kappler for Monday morning appointment. They came out early at 8:00 A. M. and finished before 8:30 A. M. They had parts with them. And I had my air conditioner purring along at 8:30 A. M.. I could hardly believe it. Their service…
Continue Reading“Nick called to say he could be early if that was convenient for me … it was! So he arrived shortly thereafter. He was really friendly and made friends with my dog! He checked my air conditioner and then updated me on his findings and gave recommendations. It was all good information. I appreciated his…
Continue Reading“Excellent installation experience. As always Kappler employees are professional, very nice, share information and answer questions.”
Continue Reading“It was the best”
Continue Reading“Technician was prompt, thorough, knowledgeable, courteous, efficient and friendly. They installed the system, they maintain the system. Works great! What more could you ask for!”
Continue Reading“Technician, Josh, was on time to the minute. He spotted the problem right away, disconnected condensate pump and fixed it and then explained how that part of the system worked in case it ever got disconnected again. Great work, AC is working well”
Continue Reading“Nick did a great job explaining whst he was doing and why. Best of all he didn’t treat me like a dumb housewife who knows nothing about mechanical issues of her own home’s HVAC system.”
Continue Reading“Everything was great. He was very thorough friendly.”
Continue Reading“Ulises was great, very thorough and efficient!”
Continue Reading“Josh was extremely knowledgeable. He explained the problems and causes and discussed future maintenance and services to avoid problems in the future. I will definitely be using Kappler for all Heating and Air needs.”
Continue Reading“We have had such a great experience with Kappler! They are our go to service and repair company for our furnace and air conditioner. Nick was fabulous! We returned home to a broken air conditioner and Kappler was able to diagnose and repair the unit the next day before the hot weekend. Very happy with…
Continue Reading“I am very happy with my experience with the guys from Kappler Mechanical. Our main AC was replaced with a new efficient Amana AC system. The workmanship was done professionally and efficiently, and everything has been cleaned up and restored to just like they were never here. 2 big thumbs up.”
Continue Reading“Great young man. Excellent service”
Continue Reading“Ulises was very helpful and practical. I’d recommend Kappler to anyone.”
Continue Reading“Alex and his Co Workers all did a wonderful and thorough job on the installation of my new AC unit. They worked great as a team and I was satisfied with my service with Alex, Adrian and Kapplar Mechanical in all! I highly recommend their service!”
Continue Reading“Nick, my technician did a very THOROUGH check of my AC system, answered all of my questions and addressed all my concerns. I recommend Nick and Kappler wholeheartedly!”
Continue Reading“Ulises listened to what was happening and explained what he thought was going on. He kept me up to date with his findings and gave his feedback on how to avoid future AC problems.”
Continue Reading“Josh is THE MAN! Worked on 2 visits to find the problem … couldn’t be more pleased at the responsiveness and professionalism!”
Continue Reading“He was quick and efficient. Also gave us some pointers about our furnace and AC unit that we didn’t know about or to do.”
Continue Reading“Nick was on time, courteous and efficient. He was an enjoyable person to talk with.”
Continue Reading“Very good tech.”
Continue Reading“I’ve been utilizing Kappler for over 20 years. They provide quick service at a fair price with knowledgeable techs.”
Continue Reading“Josh was knowledgeable, professional, and did exactly what was needed to get the a/c back up and running. Thank you Josh for the excellent service!”
Continue Reading“Kappler installed our AC and has provided excellent service ever since! We had 2 small issues, both on Saturday’s and they had their on call tech to us within 2 hours (Ulises is great). They stand behind their work and I would recommend them to a friend. Good company and good people.”
Continue Reading“As always from the phone call asking for help to the end result they are very professional and helpful. Always discussing the issues, the charges and other helpful information. Thank you and appreciate knowing I can trust Kappler Mechanical and their technician Ulises. Mary”
Continue Reading“Excellent staff that provides 5 star service, highly recommended.”
Continue Reading“Nick was friendly on time and efficient.”
Continue Reading“On time, courteous and very knowledgeable. Quickly made the repair and ensured everything was working correctly. What more can you ask for? Highly recommended.”
Continue Reading“Ulises is very professional and provides exceptional service. You are never left with any questions and you know that your system is working top notch.”
Continue Reading“Quick and courteous”
Continue Reading“Josh was great, very informative and explained everything clearly. Two thumbs up.”
Continue Reading“Beck and his crew were professional, informative, and considerate. When it came to my wife and I needing to make decisions, Beck was very good at explaining our options and offer his recommendations. They cleaned up thoroughly, leaving no trace of their job. I highly recommend them!”
Continue Reading“Very courteous and helpful.”
Continue Reading“Top notch and friendly service as usual.”
Continue Reading“Ullises did a great job. He arrived on time and performed maintenance on our AC and our mini -splits. He spent some time explaining the features of the splits to me.”
Continue Reading“Great experience”
Continue Reading“Nick was great”
Continue Reading“Wow, seriously stellar service with Josh’s visit this morning to see what’s going on with our AC unit. When you bring an expert in, it’s easy for miscommunications to happen… Josh was completely transparent, informative, and educated me about what he was finding and what the possible outcomes could be depending on what we find…
Continue Reading“Neat and clean arrived on time and Nick did a very good job”
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