Testimonials – Gas Furnaces Articles
“It was a pleasure to welcome Ulises again for the excellent service and caring attention he has always given when taking care of our HVAC system(s); he was accompanied by Reuben whom I was pleased to meet and thought to be a fine example of “new staff (?).” We value our long-term professional relationship with…
Continue Reading“Travis and Ruban took time to explain everything they did and our system is working as it should. Both were personable along with being professional. We are always satisfied with Kappler service techs. Thanks for being on time also!”
Continue Reading“Ruben and Travis did an excellent job servicing our furnace for winter. Prompt, super friendly and professional. Always have a good experience with Kappler!”
Continue Reading“We had an error code show up on our furnace yesterday and called Kappler today – the answering service was courteous and I received a timely call back from Kappler. Since the furnace wasn’t functioning properly, Kappler arranged for Travis to come out that afternoon. Travis promptly diagnosed the problem ( a fault code that…
Continue Reading“Great service”
Continue Reading“Travis was great. Competent and courteous. I appreciate the photo prior to his arrival.”
Continue Reading“Kappler service technician Travis arrived at the scheduled time to service my furnace system for the winter. He identified himself when he arrived and was very professional and courteous during his visit. I appreciate getting good customer service and he definitely provided me that along with providing me with all of the information on what…
Continue Reading“The tech was very personable He talked about his experience and how much he enjoyed his job. Pleasure to have him do the maintenance to our furnace”
Continue Reading“Travis was very friendly, went straight to work, informed me of his findings, and did the job as expected. It was a good experience as usual.”
Continue Reading“Ulysis is very thorough and took the time to answer all my questions in detail. After he serviced the furnace, he told me of other products that I might consider that would protect the furnace. He is very polite and courteous.”
Continue Reading“As always. Ulises was great.”
Continue Reading“Great service as always!”
Continue Reading“Prompt, competent and courteous service, as always.”
Continue Reading“The technician called when he was on the way, arrived on time, wore foot covers to protect my floors, and gave easy to understand explanations of the furnace maintaince that he completed. Good customer service skills by the technician and the person who helped me schedule things. Thank you.”
Continue Reading“Technician explained everything very clearly.”
Continue Reading“Nick was very thorough and professional. He explained everything he did and gave me a thorough breakdown of every item checked and cleaned. We will definitely continue to use Kappler for our heating and A/C equip.”
Continue Reading“Nick arrived on time. He was very thorough with his maintenance check. He reviewed his results with me in a friendly manner. Great experience all around!”
Continue Reading“I had a problem with my furnace on Sunday and Kappler was able to get someone out on Monday around 1:00. Two technicians were out and solved the issue with my furnace. Kappler again has done an excellent job.”
Continue Reading“Nick was on time, efficient, informative & professional.”
Continue Reading“Great company! I’ve been with them for three years and always excellent service!”
Continue Reading“Nick was great. Nice guy, friendly and took time to explain everything he did. I will recommend your services anytime I have the opportunity.”
Continue Reading“Nick is super friendly and knowledgeable. Clearly explains everything and what might be needed to fix it. Doesn’t try to upsell – informs you of your purchasing options from Kappler or at retail.”
Continue Reading“Our service technician, Nick, was just here to perform the routine service of our HVAC systems. Nick is exceptional. He was prompt, courteous, professional, and competent. Nick spent a lot of time going through all of the equipment to be sure it was operating as it should. He was knowledgeable and explained things to us…
Continue Reading“Real nice guy. Worked steady.”
Continue Reading“I called Kappler in the morning of the coldest day of the year and Travis was at my house at noon! He was friendly and professional. He explained everything he did while he found and corrected the issue. I feel confident that I won’t freeze!”
Continue Reading“Terrific service – honest – on time – dependable.”
Continue Reading“Nick did a great job at diagnosing and fixing the problem. He was very knowledgable about HVAC systems and controls and got the system running in short order.”
Continue Reading“Mr. Lim was fast efficient and kind. He resolved the issue and ensured it wouldn’t fail before he left. Thank you!”
Continue Reading“My furnace went out on a Sunday night when the temperature was about 20°. I made an online appointment to have service done on the furnace on a Tuesday morning but the office called me Monday morning and offered to have a technician come out at noon on Monday. He arrived promptly, seemed knowledgeable and…
Continue Reading“Alex Gourdin was very courteous. He was able to diagnose the problem and correct it. Thanks again to the Kappler team!”
Continue Reading“Kappler was able to reschedule a technician for Saturday afternoon, after just setting up an appointment yesterday. Travis arrived on time and was very helpful in diagnosing the problem with our gas furnace. He explained what was failing and worked to schedule a replacement induction motor ASAP the motor arrives. Very happy not to be…
Continue Reading“On January 19th I had an error message on our thermostat and I called Kappler in the morning of the 20th. Kappler was able to sent out a tech. The tech they sent was Travis Kim. Travis was extremely knowledgeable and explain in detail what needed to be done. I hope the next time I…
Continue Reading“Uri was courteous and gave a clear diagnosis and smooth repair.”
Continue Reading“Mr. Felipe is an excellent repair person. He was able to diagnose and repair an apartment furnace with ease. I want to thank Kappler for hiring excellent individuals to conduct business. Their employees reflect their business principles. Thank you!”
Continue Reading“Took time, but I GREATLY appreciated how thorough and careful Travis was, He did an excellent job and is to be commended. He represented your company well.”
Continue Reading“Nick was very capable & pleasant – also efficient. Took the time to check out a sound in the duct work – turns out we have a flexible duct that wobbles.”
Continue Reading“Ulises is always focused, diligent, and shows care when working in our home. He is respectful of our home and takes care to make sure he leaves the environment in the same condition as when he entered…and in the meantime we have a well-maintained furnace!! Thanks, Ulises!!”
Continue Reading“So helpful and knowledgeable. Explained everything to me throughly.”
Continue Reading“Thanks for the quick service call.”
Continue Reading“Excellent! Thank you!”
Continue Reading“Thanks to your terrific people keeping track of my maintenance schedule (Kim) and informative, personable and expert technicians like Travis, I rest easy knowing that my heating and cooling needs will be reliably taken care of. Thank you, Kappler Mechanical.”
Continue Reading“Superb customer service!”
Continue Reading“Excellent service, prompt and efficient! I’m a realtor and I have referred Kappler mechanical to many of my clients. Every time they have done a great job and my clients are thrilled with the service. I’ve personally used them in my home and rentals and highly recommend them!”
Continue Reading“Ulises Felipe was personable, knowledgeable about the furnace, called for more info, shared the options we have for fixing or replacement., set up a time and day for more specific service. Thank you!!!”
Continue Reading“This was our first visit by Travis Lim, and we were totally satisfied with his work which included several actions that he was not expecting, because they were not on his routine maintenance list. His work was excellent, and we are grateful that he is on the Kappler team!”
Continue Reading“Nick is always professional, explains his plans for maintenance and answers questions. He is very nice too!”
Continue Reading“I was very pleased with the repair of my furnace. The diagnosis of the furnace problem was a bit complicated because the failure of one part caused another problem in the furnace. The repairman identified both problems and found a replacement part so that the entire repair was completed in a single day. Also the…
Continue Reading“Quick service was here in a couple hours. Very friendly, knowledgeable and thorough. Got my furnace back up and running after we woke up to a cold house. Thanks for the great service!”
Continue Reading“Nick was very personable and very professional young man. I appreciate his respect also. Explained everything in detail. Great experience.”
Continue Reading“Nick, did another great job of explain everything he did and why it is important. Thank you”
Continue Reading“Travis was meticulous in servicing the equipment and explaining the process. I want him back for the next scheduled service!”
Continue Reading“Great service”
Continue Reading“He was patient and waited to hear the strange sound the furnace made. He tightened bolts and made sure things were back to normal. Explained his work in detail. Appreciate prompt response from the whole team to address our concern.”
Continue Reading“Prompt, professional & nice!”
Continue Reading“Nick was great. Very thorough, knowledgeable, and informative.”
Continue Reading“Brent is brilliant. Personable, ethical, knowledgeable and and great problem solver. It’s a high pleasure to work with him in all his integrity.”
Continue Reading“Josh Gibson was wonderful. Josh arrived on time, explained everything without making me feel like a dummy, was knowledgeable, efficient and kind. I was impressed to learn that Josh has been with Kappler for 8 years and that he was honest and straightforward with me. Many thanks!”
Continue Reading“Great service as always. Highly recommend Kappler!”
Continue Reading“Very helpful and shared good advice / information.”
Continue Reading“Nick is incredible!! Highly integral, ethical and skilled at his trade. He served us well.”
Continue Reading“Nick was fast, professional, and gave us great advice.”
Continue Reading“Nick was very good! He explained all his work and changed my filters. He was very personable and I was happy to have another service person who was so nice to explain what he does so well. I’ve been very pleased with all your workers. Thanks.”
Continue Reading“Nick was excellent. Thanks.”
Continue Reading“Excellent, prompt, and professional service!”
Continue Reading“Ulises was very polite and informative. Was in no hurry even though I’m sure they are very busy. Treated things with care and took time to answer questions. Thank you.”
Continue Reading“Josh was prompt, knowledgeable and efficient. I highly recommend him and Kappler Mechanical.”
Continue Reading“Ulises was terrific. Very personable with great knowledge of our HVAC systems. He was helpful with tips about maintaining our equipment between our semi-annual inspections by Kappler.”
Continue Reading“Josh is always a pleasure to service our system. His expertise and product knowledge is the best. We always look forward to hearing about his exploits, both hiking travels and “housing”. That’s quite a story in itself! He knows his job and it shows on every visit. We hope to have him here on future…
Continue Reading“Ulises is professional in all respects. He explains what he is doing and why. He is respectful and courteous in in all respects. He is welcome in our home anytime.”
Continue Reading“Josh handled an igniter replacement on a 29 year old furnace and cleaned it to be sure it worked until the furnace can be replaced.”
Continue Reading“Ulises was great, as always. He’s been our tech for about 3 yrs now and he’s always on time, prepared, professional and helpful. When there’s a cheap, easy fix I can do myself he’ll tell me in order to save me from bigger charges. Kappler has been our HVAC contractor for 8 yrs and we’ve…
Continue Reading“On time and every questioned answered”
Continue Reading“We have used Kappler since Mike started the firm and are never disappointed. Today our tenants informed me the the furnace wasn’t working. We made a quick call and Christie was able to get Josh out there within an hour. Josh was prompt and quickly diagnosed the issue. All is well and the tenants are…
Continue Reading“Nick arrived on time and very efficiently provided the service my furnace needed. He clearly explained the service options Kappler offers. His final report was presented immediately and covered all areas of his visit. The inspection was thorough and quick. Nothing was overlooked. Thank you”
Continue Reading“Amazing service all around!”
Continue Reading“Nice job as usual. Technician arrived early after calling to say he was ahead of schedule for the day. Great job.”
Continue Reading“Nick was great! Very thorough, honest and friendly. He was able to explain clearly what was going on and did his best to solve the issue. Unfortunately our 28 year furnace is on its last leg. Even with that, there was no sales pressure from him. Because of that we will definitely use Kappler to…
Continue Reading“Ulysses did a great job. Very complete in finding the problem and then fixing it. He went above and beyond the call. Appreciate explaining the problem and the maintenance plan.”
Continue Reading“Nick is very knowledgeable, provided excellent service and is very personable.”
Continue Reading“Maybe one more year on the old guy! Best HVAC team in Colorado!!! Thanks Mr. Kappler!”
Continue Reading“Ulises was terrific! He has serviced our HVAC system before. He let us know that you also have a master electrician now which will come in handy in the future. We trust everyone at Kappler and are always recommending them to anyone who needs HVAC work. We love our Trane system. Thanks.”
Continue Reading“Great maintenance and service! Arrived on time and communications were superb. Helped with surge protection installation to protect our unit. Once job was done made sure system was working and that area was clean.”
Continue Reading“Nick was really easy to work with. He’s very knowledgeable and a nice person.”
Continue Reading“Josh and Noah did a thorough maintenance. All Kappler personnel that I have had at our home are professional, knowledge and skilled.”
Continue Reading“Great experience. Nick was very friendly and keep things simple. Gave great updates and specific information which was very helpful.”
Continue Reading“So impressed with the service I got from Josh. He was very thorough and took time to explain things to me!! I appreciated that. Thanks for making it all so easy. I felt comfortable with the things he was doing and the suggestions he had. I also felt that the fee was very reasonable. Thanks”
Continue Reading“Josh has been great. We have had him for our maintenance checks for a few years now and he is courteous and professional.”
Continue Reading“Great customer service and professional.”
Continue Reading“We love Kappler and always enjoy seeing our technician Nick. He’s so friendly and does a great job!”
Continue Reading“Josh was very thorough and knowledgeable!”
Continue Reading“Nick was prompt, personable, professional, and thorough. He welcomed questions and provided expert answers. He has great “furnace-side manners.” I would recommend Nick, “Dr. Furnace,” to anyone. Nick is certainly an asset to the Kappler Team!”
Continue Reading“Great. On time. Super thorough and very personable. Feel confident our furnace is ready to go for the winter.”
Continue Reading“Outstanding customer experience. Would 100% recommend.”
Continue Reading“Nick was friendly, polite and kept me up to date the whole time.”
Continue Reading“Nick did a thorough job with the fall maintenance service. He was friendly, respectful, and professional. As always, I was impressed with Kappler’s excellent customer service.”
Continue Reading“Nick was great. On time, very polite, and explained what he was doing. Give him a raise.”
Continue Reading“Nick was professional, personable, knowledgeable, patient and reassuring with our questions. He discovered and fixed a clogged drain from the AC coil that had overflowed and caused us some consternation. He found a slowly failing igniter that he reassured may still be OK for awhile, but because we had been previously warned a couple of…
Continue Reading“Nick was honestly one of the kindest and thorough service people I’ve ever worked with. He was on time, professional and friendly. He was in my home for over 2 hours cleaning and servicing my furnace and air conditioner. He didn’t oversell and explained everything to a tee. Kappler always has the best service people!”
Continue Reading“Nick is great! He is very knowledgeable and very kind. These guys from Kappler are great to work with.”
Continue Reading“Nick was great , explaining everything. He was very personable.”
Continue Reading“Ulises Felipe is efficient, knowledgable, and highly capable. He’s done furnace and A/C maintenance for us for several years, and his service is always appreciated.”
Continue Reading“The technician was on time, paused to explain what he was doing on several occasions, and left everything in better shape than when he found it. Another satisfying visit from the Kappler team.”
Continue Reading“There’s peace of mind with Kappler’s maintenance. And I appreciate the time Ulises took to explain HVAC system functions and maintenance items. I like knowing the how and why of our systems operation.”
Continue Reading“Nick is a thorough and patient person, willing to answer / explain any inquiries/ findings. We greatly enjoy working with him.”
Continue Reading“Ulises was great, friendly, knowlegable, professional – like all your people. I feel like I’m in good hands with your company.”
Continue Reading“Tech told us what he was doing and what to be aware of. Arrived on-time and was informative and professional. Took care of what needed to be done and wound up his visit.”
Continue Reading“Very nice, knowledgeable and professional.”
Continue Reading“The technician was very professional and explained everything well.”
Continue Reading“I am a Realtor. I refer your company to all of my clients and I am NEVER disappointed! My clients are happy and they rave about the service. Thank you again for a job well done!”
Continue Reading“I wish all sales personal where as much a pleasure to work with as Kimm. My compliments to the professional of the whole Kappler team.”
Continue Reading“Beck was great!!!”
Continue Reading“Our furnace stopped working during a late spring snow storm. Kappler was quick to respond to our service request, the technician was prompt in his arrival and repair time, and tbe final cost was exactly what was quoted. Definitely will use Kappler in the future for our mechanical needs.”
Continue Reading“Josh was excellent. He called and arrived early. Diagnosed the problem. Discussed with me what the problem was, and had it fixed in no time. I also asked him about a full service inspection. He gave me the details of what it included, and we did that also. No high pressure sales tactics. Will use…
Continue Reading“Jake was excellent. We have used Kappler for many years and very satisfied.”
Continue Reading“Josh G and Nick arrived on time, did a thorough diagnostic to determine the problem and explained the issue clearly along with the costs. They were both courteous, professional and friendly. I have used Kappler in the past and will in the future. Kappler is a family business that treats the people they help like…
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