Reviews
“We’ve been a Kappler customer for years and they consistently deliver great service. Today was the annual maintenance for our mini-split system. I appreciate the the phone call letting us know we were the next stop as well as the text with Travis’ photo letting us know he was on his way. Travis was on time, he was friendly and courteous and took care of the system maintenance thoroughly and efficiently.”
“I was experiencing a problem with water accumulating in the sheet metal pan that my furnace sits in. I contacted the Kappler office and asked when I could have a technician come out to diagnose my problem. Much to my delight a trained technician was able to come out the same day and evaluate and fix my problem.
Ulises Felipe was my technician and did an excellent job of diagnosing the problem and immediately fixing what was causing the leaking water. He also did a quick evaluation of my furnace air conditioner evaporator coils and drain system and rewired the float switch to prevent the problem from happening again.
Ulise’s was very knowledgeable, professional, and provided excellent customer service, so much so that I will be using Kappler Mechanical for all of my HVAC needs going forward. It is nice to see that there are still companies that value customer service based. Well done, Daniel Christensen”
“He was detailed, knowledgeable and professional. He is an asset to your organization.”
“Travis was very punctual and courteous. He completed the work efficiently and without issue.”
“Brent did an outstanding job of evaluating our current system and its capabilities and how a new heat pump and mini split systems would fit into our home. He was able to answer all my questions regarding power requirements, winter heating and summer cooling, and details of the impact of our current duct system. I was adamant about not including a gas backup system and he has provided an excellent heat strip solution. We went through the configurations on how to place each of the units. He was also able to make an estimate with the rebates that would be attainable (which are significant). I feel confident that he has proposed a very acceptable green solution to replacing our air conditioner and gas furnace with a much more efficient and capable system.”
“As always, your techs are polite and courteous. A great company to have do your service.”
“The serviceman was very courteous and explained everything in detail.”
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Call us at 720-513-6481!