Reviews


“I called Kappler in the morning of the coldest day of the year and Travis was at my house at noon! He was friendly and professional. He explained everything he did while he found and corrected the issue. I feel confident that I won’t freeze!”
- Ellen G.

“Nick did a great job at diagnosing and fixing the problem. He was very knowledgable about HVAC systems and controls and got the system running in short order.”

- Bob T.

“Brent was very thorough in his explanations and offered more than one solution to our need for replacement of our current system.”

- Lori K.

“My furnace went out on a Sunday night when the temperature was about 20°. I made an online appointment to have service done on the furnace on a Tuesday morning but the office called me Monday morning and offered to have a technician come out at noon on Monday. He arrived promptly, seemed knowledgeable and was able to fix the problem by cleaning a part rather than having to replace it. I will definitely use them again if something further happens with my furnace or air conditioning.”

- Gary B.

“Kappler was able to reschedule a technician for Saturday afternoon, after just setting up an appointment yesterday. Travis arrived on time and was very helpful in diagnosing the problem with our gas furnace. He explained what was failing and worked to schedule a replacement induction motor ASAP the motor arrives. Very happy not to be in a position of a failed furnace during cold weather. Thanks again.”

- Nick J.

“On January 19th I had an error message on our thermostat and I called Kappler in the morning of the 20th. Kappler was able to sent out a tech. The tech they sent was Travis Kim. Travis was extremely knowledgeable and explain in detail what needed to be done. I hope the next time I need maintenance done, Travis will be the one that is sent or someone as knowledgeable and courteous. Kappler and their techs do an outstanding job, I would recommend them to anyone.”

- Dennis L.

“Travis was very friendly and did not start off saying we needed a new furnace. He said we should get a cleaning of the blower motor. I have made an appointment to get a quote on a replacement and made an appointment for the motor cleaning. Glad I chose Kappler.”

- Jeff F.

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