Reviews
“Great experience! The crew was knowledgeable, professional and very polite. We will certainly call them again.”
“Ben was concise, professional, and informative while checking out the issue at my home. Let me know my options and added his suggestions as well. All on short notice- he was able to come out in about an hour from when I first called. Appreciate the process all around, thank you!”
“Ben was very informative and helpful. Very nice as well. So glad I have this company to help me. They have the best staff!”
“Ulises was great. I was unable to be there for the appointment but he worked with me over the phone (my ‘adult’ son was home) and explained everything he did and was doing. He was really thorough and very polite. I was super stressed about what might be wrong with my 28 year old system thinking that someone might come in and say it simply needed replaced. I SO APPRECIATE his professional opinion and his repair ability. I will look to Kappler when my system goes for replacement!
Thank you”
“We just had a 4-zone mini split / heat pump system installed along with a 200amp service change by the Kappler team. We were thoroughly impressed and delighted with the Kappler team through the whole process of our challenging project, from start to finish. Our initial site evaluation and assessment was very thorough and well planned out. We especially appreciated Kappler’s attention to detail, receptiveness to consider options, patience, and skillful oversight and support during the entire implementation phase. The Kappler team was exceptional and exceeded our already high expectations. Their teamwork consistently impressed us for the full 3 days on site, and was seamless, professional, highly competent, and effective in creating a well-built and perfectly functioning mini split system for our home. Moreover, the friendliness, cooperativeness and genuine helpfulness of each of Kappler team member was exceptional, and quickly won our trust and confidence. Kappler turned a potentially stressful, complex installation into a relatively calm, well organized, and very positive experience. We couldn’t imagine things running as smoothly and turning out so well as they did. You will not be disappointed by the high caliber, professional work and exceptional customer care by this exceptional HVAC company.”
“Nick was terrific. He was professional, courteous, and informative. I appreciate the work and specs being explained to me in a way that I can understand.”
“Always helpful, courteous and prompt.”
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