“Steven Eskeets was professional, courteous, and considerate. During his maintenance check, he determined the control board on one of my furnaces needed replacement, but before he could replace it, there was a power outage plunging the furnace room into darkness. Steven was calmly quick on his feet, and cleaned up and scheduled a Kappler visit for the next day when the power would be restored. He is a credit to Kappler.”
– Cletus K.